Kairos by KNVI Labs · Voice-First AI for Events
Your events deservemore than just email.
Kairos runs AI voice calls, SMS reminders, and 24/7 chat across the full attendee lifecycle. Confirmed attendance, fewer day-of fires, hours back to your team. Live in 5 days.
Voice-first AI · Pilots scoped per engagement · Live on SEIC 2026 right now
Pre-Event
Reach everyone before they drift
Day-Of
Live coordination, zero scrambling
Post-Event
Close the loop, capture the data
“The events industry needed AI built from the inside out,
not bolted on. Kairos is that answer.”
Pre-Event
Outreach, confirmation & logistics
Day-Of
Coordination, alerts & recovery
Post-Event
Feedback, re-engagement & ROI
Setup to Results
We set it up. You run your event.
We handle the setup and the automation end-to-end — so your team never has to touch the communication layer.
01
Tell us about your event
Share your format, audience size, timeline, and what success looks like. We scope the right Kairos configuration from day one.
02
We build your AI agents
Our team creates your voice, SMS, and chat agents — customised to your event and tested before they contact a single attendee.
03
Kairos runs every stage
Pre-event outreach, day-of coordination, and post-event follow-up all execute automatically. Your dashboard shows real-time status across every touchpoint.
04
Receive your results report
After the event, Kairos delivers a full performance report — attendance outcomes, communication results, and intelligence for your next event.
Communication Channels
Every channel. One intelligent layer.
Kairos works across voice, messaging, and chat — reaching attendees wherever they actually respond, and supporting them whenever they need it.
AI Voice Calls — the primary lift
Voice is where Kairos delivers the biggest lift. Real conversations, not robocalls or IVRs. The AI listens, adapts, answers questions in real time, and confirms attendance — the moments that move show rate most. Outbound calls scale to thousands of contacts in the windows that matter.
Live on SEIC 2026: 2,000+ voice minutes delivered, 350 warm leads generated across 3,500+ contacts.
AI Chat Agents
AI chat agents deployed on your event website and social channels — answering attendee questions, handling registrations, and absorbing day-of inquiry spikes. Always on, always accurate, deeply trained on your event's context.
Day-of inquiry volume can spike 200-400%. Chat agents absorb the load — your team doesn't get buried.
SMS & Messaging (Supporting)
Direct SMS for the last-mile confirmations and reminders that voice and chat can't cover — opt-out controls built in, smart timing, personalised content. Extends reach to attendees who don't pick up the phone or visit the website.
98% SMS open rate vs ~20% for email (Ringly.io, 2026) — the final reach when other channels miss.
Connects with your existing stack
Eventbrite
Cvent
HubSpot
Salesforce
Bizzabo
Swoogo
Don't see your platform? Kairos also accepts direct CSV uploads — no integration required.
How We Compare
Kairos vs the alternatives.
When teams look to solve the attendee communication gap, they consider four paths. Here's how they compare on the dimensions that actually matter.
| Dimension | Kairos | Manual Outreach | CRM Email Sequences | DIY AI Stack (Vapi / Bland + Twilio) |
|---|---|---|---|---|
| AI voice calls at scale | ✓ Purpose-built | — | — | Build it yourself |
| AI chat (event-aware) | ✓ Pre-configured | — | — | Build it yourself |
| SMS with smart timing | ✓ 98% open rate | Manual only | Email, not SMS | Build it yourself |
| Event context & training | ✓ KNVI Labs configures | ✓ Your team | Partial | Must build |
| Scale to 1,000+ contacts | ✓ Voice + chat + SMS | Not realistic | Email only | Possible |
| Event platform integration | ✓ Cvent, Bizzabo, HubSpot, Eventbrite, Salesforce | Manual data | CRM only | Custom build |
| Managed service | ✓ KNVI Labs | Your team | Your team | Your team |
| Time to go live | 5 days | Same day | 2–4 weeks | 4–8 weeks to build |
| Cost model | Setup + usage-based | Staff time | Per seat / email vol. | Dev cost + API fees |
Kairos is not a replacement for your event management platform — it complements Cvent, Bizzabo, Whova, and others. See the full comparison guide →
Pricing
Pricing built around your event.
Every engagement is scoped individually — a one-time setup fee to configure your agents, then usage-based pricing tied to what you actually run.
Setup
One-time configuration fee
Covers agent build, event context training, CRM integration, dedicated number provisioning, and pre-launch testing. Scoped per engagement based on channel mix and event complexity.
- Agent build and event context training
- CRM and platform integration
- Dedicated number provisioning
- Pre-launch testing and QA
Usage
Pay for what you run
Billed on actual usage across your active channels — voice minutes, chat messages, and SMS. No monthly minimums, no unused capacity. Your quote maps usage to your expected event volume.
- Voice: billed per minute
- Chat: billed per message block
- SMS: billed per delivered message
- Live monitoring included throughout
Start Here · Scoped Pilot
Run a real campaign before you commit.
We scope your first engagement end-to-end — setup, agent configuration, and a defined usage window on your next live event. You receive a complete quote before any work begins, and nothing starts until you approve it.
Pricing scoped
per engagement
Scoped per event
Every engagement is quoted individually. We size setup and usage estimates against your audience, channel mix, and event duration — so you only pay for what your event actually needs.
Pilot first
We recommend starting with a scoped pilot on your next live event. Pilot pricing covers full setup and a defined usage window — scoped and quoted before any work begins.
No surprises
You receive a complete scope and quote within one business day of an intro call. No work starts until you have approved the full cost breakdown.
Tell us about your event and we'll come back with a complete scope and quote within 1 business day.
Get a Custom Scope →Frequently Asked
Questions Kairos buyers actually ask.
What does Kairos actually do?▾
Kairos is an AI communication platform for events. It manages attendee touchpoints across the full event lifecycle — pre-event outreach and confirmation, day-of coordination and logistics, and post-event feedback collection and re-engagement. It operates via AI voice calls, SMS, and chat agents, all built and managed by KNVI Labs.
How fast can we go live with Kairos?▾
Most Kairos engagements launch within 5 days. KNVI Labs handles all configuration, agent setup, and testing — no technical lift required from your team.
Does Kairos replace our event team?▾
No. Kairos handles the high-volume communication layer — outreach, confirmations, logistics queries, and feedback collection — so your team can focus on running the event itself.
How does Kairos measure success?▾
Key metrics include confirmed attendance rate, contact success rate, day-of coordination outcomes, post-event feedback scores, and sponsor ROI. A full performance report is delivered at the end of every engagement.
How is Kairos different from Cvent or Bizzabo?▾
Cvent and Bizzabo are full-stack event management platforms covering registration, venue sourcing, and marketing. Kairos is a focused AI communication layer that complements those platforms. We integrate with Cvent, Bizzabo, Eventbrite, HubSpot, Salesforce, and Swoogo to handle the post-registration, pre-event, and post-event attendee communication — the parts most event platforms underserve.
Is Kairos voice AI the same as auto-dialing?▾
No. Auto-dialing pushes pre-recorded scripts. Kairos voice AI listens, adapts, and answers attendee questions in real time — it is a conversation, not a broadcast. Attendees can ask about parking, agenda, or change their RSVP, and the AI handles it without escalating to a human.
How is Kairos priced?▾
Kairos uses a two-part model: a one-time setup fee covering agent configuration, training, and integration, then usage-based pricing tied to what you actually run — voice minutes, chat messages, and SMS. Every engagement is scoped individually. We provide a complete quote within one business day of an intro conversation, and no work starts until you have approved the full cost breakdown.
Still have a question? Hemal handles all conversations personally.