Solutions · Trade Shows & Expos
AI for Trade Shows & Expos — Drive Booth Visits, Run the Floor at Scale
Trade shows compete on floor traffic. Kairos brings AI voice, chat, and SMS to the expo lifecycle — driving registrants through the door, handling floor queries during the show, and converting the long tail of exhibitor leads after.
TL;DR — Key Takeaways
- 1Trade shows lose 35–50% of registrants to no-shows. Floor traffic depends on getting attendees through the door first.
- 2Kairos AI voice + SMS drives booth visits pre-event. Personalised at scale. Higher show-up rates and more targeted floor traffic.
- 3Day-of AI chat handles floor queries — "where's booth 412?" "is the keynote in hall A or B?" — without burying your team.
- 4Post-event lead nurture sequence picks up the long tail of exhibitor leads — the conversations exhibitors didn't close on the floor.
- 5Integrates with Cvent, Bizzabo, Swoogo, Eventbrite, HubSpot, Salesforce. KNVI Labs configures everything in 5 days.
Where trade shows leak value
A trade show has three audiences and three failure modes. Registrants who don't show up — somewhere between 35% and 50% at most free or low-cost expos. Attendees on the floor who can't find what they came for, leave early, and never come back. Exhibitors who paid for booths and walk away with leads they don't have time to follow up on.
All three are communication problems. Pre-event email reminders don't drive attendance. Floor signage doesn't answer specific questions. Generic post-event "thanks for attending" emails don't convert exhibitor leads. Kairos addresses each one specifically.
The trade show playbook — voice, chat, SMS
Pre-event: AI voice + SMS to drive show-up rates
Voice confirmation calls 7 days out — surfacing the practical questions (parking, hours, recommended booths to visit) that drive whether registrants actually go. SMS reminders 48 hours and morning-of. Personalised by attendee interest, surfacing the exhibitors and sessions most relevant to each registrant.
Day-of: AI chat for floor queries
"Where's booth 412?" "What time is the panel?" "Is there a coffee break?" "When's the floor close?" Multiply by every attendee, every hour. Floor staff can't answer all of it. AI chat does — on your event website, on social, on text. Frees the human team to manage exhibitor issues and floor incidents.
Post-event: the lead nurture sequence exhibitors paid for
Exhibitors don't close most leads on the floor — they collect business cards and follow up later. Most never do. Kairos runs the follow-up sequence the exhibitor would have run if they had time: AI voice to qualify interest, AI chat for product questions, a structured sequence that delivers actual conversion. This is the layer that justifies exhibitor renewal.
Live now · SEIC 2026
Kairos is running pre-event outreach right now.
3,500+
Contacts in active outreach
2,000+
AI voice minutes delivered
350
Warm leads generated
Works with your expo stack
Kairos integrates with Cvent, Bizzabo, Eventbrite, Swoogo, HubSpot, and Salesforce. KNVI Labs handles configuration end-to-end. Voice, chat, and SMS flows are designed for your specific show floor, exhibitor lineup, and audience segments.
Frequently Asked Questions
How does Kairos help trade show and expo organizers?▾
Trade shows have three failure modes Kairos addresses directly: registrants who don't show up (35–50% no-show rates are common at expos), attendees on the floor who can't find what they're looking for, and exhibitors whose leads never convert. Kairos runs AI voice and SMS to drive booth visits before the show, AI chat to handle floor queries day-of, and a post-event nurture sequence that closes more of the leads exhibitors paid for.
What's the difference between Kairos and a trade show app like Whova?▾
A trade show app (Whova, EventMobi) lives on the attendee's phone after they download it — typically 40–60% of registrants. Kairos is the communication layer that reaches every registrant before they install anything: voice calls, SMS, and AI chat on your event website. The two work alongside each other. The app handles in-show experience; Kairos handles pre-event, day-of website queries, and post-event follow-up.
Can Kairos help with exhibitor lead capture?▾
Kairos handles attendee-side communication, not the in-booth scanning workflow exhibitors use. But it complements lead capture significantly: pre-event AI voice can prime attendees on which booths to visit, day-of SMS can drive booth traffic on quiet floor periods, and the post-event sequence reaches the long tail of leads exhibitors don't have time to call individually.
Does Kairos integrate with Cvent or other expo platforms?▾
Yes. Kairos integrates with Cvent, Bizzabo, Eventbrite, Swoogo, HubSpot, and Salesforce — the standard stack for most expos and trade shows. KNVI Labs handles all configuration during the 5-day setup. No technical lift on your event team.
How big does a trade show need to be for Kairos to make sense?▾
Kairos scales with the audience. We've run pilots on 500-attendee regional expos and engagements covering 10,000+ attendees at flagship trade shows. The break-even is usually around 300 registrants — below that, manual outreach is feasible. Above that, AI voice + chat + SMS becomes essential to maintain a personalised touch at scale.
Other event types we serve:
Run your next trade show with Kairos.
$99/agent 7-day pilot. Real campaign on your real expo. KNVI Labs handles everything in 5 days.